Container ship working cargo under the cranes at Felixstowe
Container ship working cargo under the cranes at Felixstowe

Full containers,
door to door.

Full containers,
door to door.

Full containers,
door to door.

Booked, cleared and trucked out of Felixstowe on our own fleet. One desk since 1974.

Booked, cleared and trucked out of Felixstowe on our own fleet. One desk since 1974.

Est. 1974 · Felixstowe, Suffolk

Est. 1974 · Felixstowe, Suffolk

38 trucks of our own · Bonded warehouse at Trimley

38 trucks of our own · Bonded warehouse at Trimley

Norholm has moved containers through Felixstowe since 1974. We book the space, clear the entry and put the box on one of our own trucks, so one desk answers for the whole journey.

Since 1974

on the Felixstowe docks

Since 1974

on the Felixstowe docks

38

trucks of our own, controlled 24/7

14

load ports with weekly sailings

7,400 m²

bonded warehouse at Trimley

Five services, one file

Book one service or all five. Most customers start with a single lane and hand us the rest within a year.

Full container loads

£1,240 per 20′

Groupage

£68 per m³

Container haulage

£495 to the Midlands

Customs clearance

£45 per entry

Bonded warehousing

£3.20 per pallet week

Twenty-foot, forty-foot and high cube boxes on contracts we renegotiate every quarter with six lines, with space held through peak.

From

£1,240 per 20′

Sailings

Weekly from 14 ports

Transit

24 to 40 days

One to eight pallets in our own weekly consolidations from Shanghai, Ningbo and Ho Chi Minh City, devanned in our shed at Trimley.

From

£68 per m³

Cut-off

Weekly, fixed day

Devanning

Within 24 hours

Thirty-eight of our own trucks out of Felixstowe, Southampton and London Gateway, with side-lifters for sites without a dock.

From

£495 to the Midlands

Control

24 hours, 7 days

Slots

Booked on release

Our brokers lodge import and export declarations on CDS while the ship is still at sea, so boxes are released at discharge.

From

£45 per entry

Lodged

Before arrival

Covers

Duty, VAT, excise

A 7,400 m² bonded shed four miles from the port. Duty is paid only when goods leave bond, and stock reports arrive every Monday.

From

£3.20 per pallet week

Space

7,400 m², bonded

Reports

Every Monday

Full container loads

Twenty-foot, forty-foot and high cube boxes on contracts we renegotiate every quarter with six lines, with space held through peak.

From

£1,240 per 20′

Sailings

Weekly from 14 ports

Transit

24 to 40 days

Groupage

One to eight pallets in our own weekly consolidations from Shanghai, Ningbo and Ho Chi Minh City, devanned in our shed at Trimley.

From

£68 per m³

Cut-off

Weekly, fixed day

Devanning

Within 24 hours

Container haulage

Thirty-eight of our own trucks out of Felixstowe, Southampton and London Gateway, with side-lifters for sites without a dock.

From

£495 to the Midlands

Control

24 hours, 7 days

Slots

Booked on release

Customs clearance

Our brokers lodge import and export declarations on CDS while the ship is still at sea, so boxes are released at discharge.

From

£45 per entry

Lodged

Before arrival

Covers

Duty, VAT, excise

Bonded warehousing

A 7,400 m² bonded shed four miles from the port. Duty is paid only when goods leave bond, and stock reports arrive every Monday.

From

£3.20 per pallet week

Space

7,400 m², bonded

Reports

Every Monday

How a shipment runs

Five points on every file, and the same desk at each one.

Booked

Space confirmed on a named sailing and the empty box released to your supplier.

Booked

Space confirmed on a named sailing and the empty box released to your supplier.

Booked

Space confirmed on a named sailing and the empty box released to your supplier.

At sea

Loaded and sailed. We check the vessel daily and confirm the arrival date with the line.

At sea

Loaded and sailed. We check the vessel daily and confirm the arrival date with the line.

At sea

Loaded and sailed. We check the vessel daily and confirm the arrival date with the line.

Cleared

HMRC has accepted the customs entry. Most of ours clear before the ship berths.

Cleared

HMRC has accepted the customs entry. Most of ours clear before the ship berths.

Cleared

HMRC has accepted the customs entry. Most of ours clear before the ship berths.

Released

The line and the terminal have released the box, so it can be collected.

Released

The line and the terminal have released the box, so it can be collected.

Released

The line and the terminal have released the box, so it can be collected.

Delivered

Tipped at your door and the empty returned. Proof of delivery is on the file.

Delivered

Tipped at your door and the empty returned. Proof of delivery is on the file.

Delivered

Tipped at your door and the empty returned. Proof of delivery is on the file.

One box, followed door to door

NHLU 418207 6, a 40′ high cube of 1,212 cartons of upholstered furniture, for a homewares retailer, August 2026.

  1. 4 Aug09:10

    Booked · Ho Chi Minh City

    Space on the 9 Aug sailing. Empty high cube released to the factory in Binh Duong.

    Far East desk

  2. 7 Aug16:40

    Gated in full · Cat Lai terminal

    Verified gross mass 18,420 kg sent to the line before cut-off.

    Our agent, HCMC

  3. 9 Aug22:15

    Loaded · Cat Lai

    On the feeder Corran Bay, voyage 032W.

    Ocean

  4. 12 Aug06:30

    Transhipped · Tanjung Pelepas

    Onto the mainliner Hollesley for the run to Europe.

    Ocean

  5. 27 Aug14:00

    Northbound transit · Suez Canal

    ETA Felixstowe confirmed for 8 Sep. Customs entry drafted.

    Customs desk

  6. 5 Sep11:20

    Entry pre-lodged · Norholm House

    Declaration lodged three days before arrival, duty on the retailer’s deferment account.

    Customs desk

  7. 8 Sep05:30

    Discharged and released · Felixstowe

    Off the ship at dawn. No hold, no exam, released at 07:02.

    Import desk

  8. 8 Sep13:20

    Collected · Felixstowe

    Our truck 21 picked it up on a 13:00 terminal slot.

    Haulage control

  9. 8 Sep17:41

    Delivered · Daventry DC

    Booked slot 17:30. Tipped in 52 minutes, empty back to our depot by 22:10.

    Haulage control

Recent work

Lanes we run

Weekly import sailings into Felixstowe, London Gateway and Southampton.

Lane

Load ports

Transit to the UK

Far East

Far East

Shanghai, Ningbo, Qingdao, Yantian, Xiamen, Busan

Shanghai, Ningbo, Qingdao, Yantian, Xiamen, Busan

31–38 days

31–38 days

South East Asia

South East Asia

Ho Chi Minh City, Haiphong, Laem Chabang, Port Klang

Ho Chi Minh City, Haiphong, Laem Chabang, Port Klang

27–33 days

27–33 days

Indian Subcontinent

Indian Subcontinent

Nhava Sheva, Mundra, Colombo, Chattogram

Nhava Sheva, Mundra, Colombo, Chattogram

22–31 days

22–31 days

Transatlantic

Transatlantic

New York, Savannah

New York, Savannah

11–13 days

11–13 days

Exports sail on the same lanes, to Shanghai, Busan, Ho Chi Minh City, Nhava Sheva, New York and Halifax.

What shippers say

1 / 3

Peak used to mean a yard full of boxes waiting for haulage. Now the Norholm truck is there the morning the box is released.

Peak used to mean a yard full of boxes waiting for haulage. Now the Norholm truck is there the morning the box is released.

Head of Inbound Logistics

Homewares retailer, 190 stores

1.3 days

average port dwell, down from 4.6

Talk to the desk, not a queue

Rates, space, a box held at the terminal. The person who answers works your lane and can see your file.

Desk 07:00–19:00 Mon–Fri, 08:00–13:00 Sat. Haulage control 24/7.

The Norholm operations desk with windows onto the container cranes

Claire Ashdown

Far East import desk

Iain Murdoch

Export and excise

Ravi Bhandal

Customs brokerage

Sofia Marchetti

Haulage control

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